FAQ
Frequently Asked Questions.
1. What services does Solar C2 offer?
We are a team of Renewable Energy Professionals who are committed to being the No.1 provider of on-and-off grid Solar Solutions within the Southeast Asian Region for Commercial, Industrial, and Residential customers.
2. How does a solar power system work?
Solar panels convert sunlight, as a form of renewable energy, into electricity that you can use directly for any appliances in your home. If your solar power system generates more energy than you consume, you will be compensated for any excess energy that is exported to the utility grid.
3. What is the impact of solar power system on my utility bill?
By generating your own solar power, you can significantly reduce your electricity bill. The actual savings depend on your electricity consumption and the size of the solar power system. Get in touch with us to find out exactly how much you could be saving.
4. How long can solar panels last?
Solar panels are a mature technology that are guaranteed by the manufacturer to operate at least 25 years.
5. Once installed, how do I keep track of the amount of energy generated by my solar power system?
The solar power system includes real-time performance monitoring software with easy access from your computer or mobile device, so you can always keep track of the energy generation from such a form of renewable energy.
6. How do I maintain my solar power system?
The maintenance of solar power systems is carried out bi-annually and mostly consists of keeping the solar panels cleaning as well as checking all the electrical connections. Our maintenance package is optional and its cost is determined based on the size of the solar system. The detailed cost estimation will be provided in your free quotation
7. Can you disassemble the whole set of mobile solar light tower into small parts and ship it?
Yes. In consideration of the container space, shipping cost and delivery, we will disassemble the whole solar light tower into several part as the main body (trailer with solar panels), mast and LED lights. When the goods arrive, customer may assemble the whole unit at site with the user manual provided.
8. Shall we have hydraulic mast lifting for this mobile solar light tower?
Yes. For this mobile solar light tower, we offer 3 options for mast lifting method:
- Manual.
- Hydraulic
- Electronics
Customer may choose accordingly.
9. How many years warranty for this mobile solar light tower?
For the whole fixture of mobile solar light tower, we offer 2 years warranty, the failure parts will be returned to the factory for maintenance.
10. What certificate do you have for the mobile solar led light tower?
CE for whole unit as Solar LED light tower
CE and UL for parts as LED lamps, batteries and solar panels.